Steiff Bear Bundle

I would not buy anything from this company on pre order. Took just over two months to arrive. I had to chase company twice for updates which started off quite dismissive. Only when I became very firm on their responsibilities did I receive my item the next day. This was despite them saying my item was en route from Germany and they didn’t know when it would arrive. They did offer to refund me but I do wonder if this was because I purchased it as a ten pound discount.

I would not buy anything from this company on pre order. Took just over two months to arrive. I had to chase company twice for updates which started off quite dismissive. Only when I became very firm on their responsibilities did I receive my item the next day. This was despite them saying my item was en route from Germany and they didn’t know when it would arrive. They did offer to refund me but I do wonder if this was because I purchased it as a ten pound discount.