Stunned by the beautifully crafted Maileg items I ordered. The quality is breathtakingly good. I would recommend Mouse in a Box being your go to for all things Maileg.
I chose Mouse In A Box for my Maileg pre-order because my friend had ordered multiple times with no complaints. When I started to notice other online retailers selling these items, I contacted MIAB. My email received an automated response but, after a week, I still had no response. I tried Instagram. Nothing. I tried their online contact form. Nothing. I tried emailing again. Another automated response. Meanwhile, my friend emailed them, about her pre-order, and got a personal reply at 9pm the same day. After my second email, I received an automated email saying my order had been shipped. It arrived in good time, and was nicely packaged, but I had been sent a pink toiletry bag set instead of the fishing set. I immediately notified MIAB by email but, apart from the automated response, I heard nothing. It is still well within the timeframe given for replies (48 *working* hours) but I expected a more prompt response to this issue. Will I get the item I ordered? Maybe. Will I be expected to pay for return postage, for the incorrect item, despite it being their error? Maybe. Will I ever hear from them again? Maybe. I appreciate that delays and mistakes happen but the previous lack of communication means that I don’t hold out much hope of a resolution. I suspect I will be actually left out of pocket and will have to source it elsewhere. Needless to say, I won’t be ordering from MIAB again due to their absolute lack of customer care.
Ordered a dozy dinkum for my daughter's first birthday. It arrived quickly and well packaged. Would not hesitate to order from mouse in a box again ☺️
super lovely experience and amazing customer service
Very happy with the service and my maileg pumpkin carriage. I was after a discontinued version of the carriage and went straight to Mouse in a Box as I knew how good their range of stock is. The delivery was very prompt and well packaged. Very happy customer and looking forward to shopping with them again.
Delightful little items, they'll fit perfectly in my DIY cardboard doll house! Fast delivery and nicely packaged. Thanks for the very pretty, vintage style tissue paper inside the parcel - it's going to be used as wallpaper for one of the rooms!! Thanks again.Xx
I love shopping at Mouse in a Box, they have such a good selection of children's goodies. Every order I have placed has been fantastic quality, always lovingly wrapped, packaged really well and delivered in great time. Thank you! Most definitely highly recommend.
Gorgeous products and such a wide range of Maileg, couldn’t stop adding to my basket! My little girl is gonna love everything. Thankyou so much!
Fantastic Uk-based Maileg seller. Great selection including hard to find retired products. Absolutely thrilled with my purchase! Products were also promptly dispatched and wrapped beautifully. Can’t recommend enough!
Peggy Peach is an adorable addition cuddle doll for my granddaughter, the quality is fab, the fabric is so soft. Wrapping is beautiful and packaged well. Also fast shipping thank you. I will definitely be ordering soon again!
Love mouse in a box, my go to shop for my daughter’s goodies and birthday treats! Would highly recommend! Thank you
Fantastic company! Super fast delivery, packed secure and with care. Will shop again.
Received, wrapped in sweet paper with a thank you card, most delightful rabbit. It arrived quickly in perfect condition. Ordering was a delight from a lovely collection of well made toys. I highly recommend Mouse in a Box and will most definitely be ordering again. Thank you!
My order arrived quickly , well packaged and all the items are adorable .
Loving the Milak mice I ordered for my granddaughter .
The website was so easy to navigate and use .
Will definitely be ordering again .
I bought the Maileg Tooth Fairy Mouse for my children and it has honestly brought pure magic into our home. The attention to detail is beautiful – from the tiny box to the little tooth tin – everything feels so special and thoughtfully made.
When my son lost his tooth, the whole experience felt magical rather than rushed or commercial. The mouse made it feel like a real little tradition we’ll keep for years. Seeing his excitement and imagination come alive was priceless.
It’s one of those rare toys that becomes more than just a toy – it becomes part of family memories. If you want to create a truly magical tooth fairy experience for your children, I can’t recommend it enough. Absolutely enchanting.
Wow wow wow. Stunning items, answered all query’s promptly. Will definitely be purchasing more in the future !
Fantastic company I shall
Come back to again and again- everything to delight small people- keepsakes for ever
A really lovely website with a stunning selection of gifts for little ones. I purchased a few things for my daughter’s birthday and I was so pleased with how quickly it all arrived and it was beautifully packaged. Free postage with orders over £50 is always an extra nice touch :)
Thanks so much, will be placing an order again soon 🐭
Great selection of products (even retired toys which is amazing), super quick delivery and a very happy little girl, what more could you ask for!